Contact Express IT Solutions.
One office in Fayetteville, staffed by in house engineers, IT technicians and developers. However you reach us, you reach the same team, and nothing you send lands in a queue nobody owns.
On site across Upstate New York, from Syracuse to Rochester, Buffalo, Albany and Binghamton. Multi site clients are supported at every location they run, including by air. The coverage, town by town, is on the service areas page.
Three ways to reach the same team
- Call the office. (315) 682-6372. Best when it is quicker to explain out loud than to type. A person in Fayetteville answers.
- Email. help@expresssupport.com. Best when you can attach a screenshot or the exact error message.
- Come to the office. 511 East Genesee St, Suite 8A, Fayetteville, NY 13066. Get directions to the office. Bring the machine to the bench, or we come to you.
Prefer to write it down?
Use the form. Say what is broken, what changed last, and the best way to reach you. It goes to the same team that answers the phone. If you already know you want someone out, book a visit online, and if the fix can happen over a screen share, start at remote support.
Or just call. It is usually fastest.
Express IT Solutions, 511 East Genesee St Suite 8A, Fayetteville NY 13066. help@expresssupport.com. Serving Syracuse and all of Central New York since 2005.