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4.9154 reviewsOn site across Upstate New York, and wherever your other offices are
Industries we support

IT support built for your industry

Ten industries with special rules, ten dedicated pages, one accountable team in Syracuse since 2005. Each page says what we run, what it costs, and the systems we never touch.

Since 20054.9 from 154 public Google reviewsPlant clients coast to coast
Pick your field

Ten industries, ten specific pages

Each one says what we run, what we never touch, and what it costs. If your field is not here, the answer is usually still yes: these pages exist for the industries with special rules.

Aerial view of a combined cycle gas power plant

Power plants and peakers

Business-side IT outside the control room, run from Syracuse for plants across the country, from Upstate New York to California. Vendor remote access, monitoring for unstaffed sites, backups and the office network, built for operating companies that run more than one plant.

Vendor remote accessUnstaffed-site monitoringNever the DCS or SCADA

Power plant IT support

IT technician installing a network switch in a server rack

Manufacturing

The business side of the floor: office network, ERP connectivity, scanner fleets, and segmentation that keeps production separate.

ERP connectivityFloor segmentationNever the PLCs

Manufacturing IT support

Attorneys reviewing documents around a conference table

Law firms

Everything but the law: encrypted email, technical conflict walls, tested backups, e-filing nights prepared for in advance.

Encrypted emailScreens with logsOut of the case files

Law firm IT support

Accountant reviewing spreadsheets on two monitors

Accounting firms

Deadline-aware IT built around your busiest ten weeks: seasonal staff accounts, encrypted email, the controls your WISP requires.

Tax season readinessWISP controlsNever the returns

Accounting firm IT support

Modern dental operatory with chair, monitor and laptop

Dental practices

Practice management, imaging workstations and the front desk machines that keep the schedule moving.

Imaging workstationsTested restoresOut of the operatory

Dental office IT support

Server racks and network infrastructure in low light

Medical offices

EHR connectivity, backups with real restore tests, and workstations that sign in fast between patients.

EHR connectivityInside your HIPAA programOut of the exam room

Medical office IT support

Aerial view of downtown Syracuse, New York at dusk

Micron-area businesses

For the vendor ecosystem arriving around the semiconductor project in Clay: from empty suite to working office on a date you can hold.

Office stand-upsDates you can holdNo Micron affiliation

IT for Micron-area businesses

Financial professional reviewing dashboards across three monitors

Financial services

Everything but the advice: hardened Microsoft 365, wire fraud defenses, offboarding that closes every account, tested backups.

MFA everywhereClean offboardingNever the advice

Financial services IT support

Guests with luggage in a large hotel lobby

Hotels and apartments

Property-wide Wi-Fi designed from a site survey, guest traffic walled off from operations, installs scheduled around occupancy.

Guest Wi-FiSegmentationVendors keep their systems

Hotel and apartment IT

Startup team talking around monitors filled with code

Startups

The foundation that scales from 5 to 50: identity, standardized laptops, onboarding that creates access and offboarding that kills it.

Entra ID done rightStandard laptopsNo more founder IT

Startup IT support

Don’t see your industry?

Most of our clients are ordinary businesses. These pages exist for the fields with special rules; for yours, the answer is usually still yes.

Book a scoping call

Most industries. One way of working.

The seven pages above exist because those fields carry special rules. Everyone else gets the same team, the same flat plans at $65, $80 and $99 per user per month, and the same boundaries in writing, on the stack described under business IT services.

Also supporting businesses in

ConstructionRetailNonprofitsProfessional servicesReal estateLogistics and distributionInsurance agenciesAuto repairEngineering firmsChurches and community organizations
Where the line is

How we treat regulated work

The same three rules on every page above, because they are what an auditor, a partner or a plant manager actually checks.

Stays with your specialists
The DCS and SCADAThe PLCsThe returnsThe case filesThe operatoryThe exam room

Your operators, your CPAs, your attorneys, your clinicians.

Runs with Express IT
Network and firewallMicrosoft 365 and emailBackups with tested restoresMFA and access controlVendor remote accessMonitoring

Named on each industry page, on paper before work starts.

01Describe, never claimWe work inside your compliance program: HIPAA, your WISP, the access and logging rules your compliance owner sets. We claim no certifications, and we put that in writing too.
02Boundaries in writingScope goes on paper before work starts. The systems that stay with your specialists are named on each page, so nobody finds the line by crossing it.
03Published pricingHourly for projects. Flat plans at $65, $80 and $99 per user per month, published on this site. You see the price in writing before any work starts.

No form. No email. Three taps.

Scope it in 60 seconds

Answer three questions and get the same first read we give on the phone: the right page to read, and where teams like yours usually land.

Step 1 of 3

What are you?

Since 2005 · 4.9 from 154 public Google reviews · Price in writing before work starts

Word for word from public Google reviews. Names as the reviewers published them.

“Express provides excellent service, we’ve been with them for years. They are always responsive to whatever issues we might have. Great work, always totally pleased.”

Dave Kamp, public Google review

“I have always had good experiences with this team. They listen to the problem and take the time to go over it with you if you need or want them to. Very good experience and reasonable.”

Sue Kazel, public Google review

Straight answers

The questions we get from every industry on this page.

Which industries does Express IT Solutions support?

Express IT Solutions supports businesses in most industries; the dedicated pages cover power plants and peakers, manufacturing, accounting firms, law firms, dental practices, medical offices, and businesses setting up around the Micron project in Clay. If yours is not on that list, the answer is usually still yes: most of our clients are ordinary businesses, and the industry pages exist for the fields with special rules.

Do you only work in Syracuse?

No. The company runs from Syracuse, New York, with offices in Fayetteville and downtown Syracuse, and plant clients coast to coast. On-site work covers Upstate New York, and within 50 miles of Syracuse visits are routine. Day to day, most support happens remotely.

Why do your industry pages say what you will not touch?

Because the fastest way to lose your trust is to pretend we do everything. The DCS belongs to your controls engineers, the returns to your CPAs, the operatory to your equipment vendors. Naming that line in writing keeps responsibility clear, and it tells you we have actually worked in your field.

What does industry-specific IT support cost?

Hourly for project work, or a flat monthly plan for full coverage. The plans are published: $65, $80 and $99 per user per month, and industry specifics get priced in the first conversation. Either way the price goes in writing before any work starts.

Tell us where you fit.

How many people, how many sites, and what keeps failing. That is enough for a straight recommendation and the price in writing, usually in the first conversation.

Fayetteville office511 East Genesee St, Suite 8A
Fayetteville, NY 13066
Syracuse office120 Madison St, Suite 1000
Syracuse, NY 13202
CoverageRun from Syracuse NY since 2005. On-site across Upstate New York, plant clients coast to coast.