Syracuse IT Support You Can Trust. IT Services You Can Count On.
21 years of defining technical excellence in Syracuse & beyond. We provide the elite architecture your business needs to flourish.
Future-Ready: AI Autonomous Agents
We are revolutionizing business efficiency by leveraging world-class AI Agents. From intelligent automation to autonomous support systems, we help you integrate advanced AI that works for you, 24/7.
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Local MSP / IT Services
Local MSP / IT Services
We provide fully managed IT services that keep your business running smoothly, securely, and efficiently. From managing your network, devices, and cloud systems to delivering master cybersecurity, we take care of your entire IT environment.
Your network, devices, security and backups, run by one local team for a flat monthly fee. Plans are published at $65, $80 and $99 per user per month.
Our business IT clients in the Syracuse area range from accounting firms, medical offices, manufacturers and beyond. A real person answers at (315) 682-6372.
We work with the vendors below so one call covers everything in IT, from email to the office network. Help us make technology one of your strongest assets.
Microsoft 365: Business Communications specializing in professional e-mail and file hosting.
Elevate: Business Communications specializing in phone service, conferencing, and chat. AI powered, compliance aware, and Microsoft 365 compatible.
Ubiquiti UniFi: Secure, modern, and license free networking and cameras. View network health, camera feeds, and VPN activity at a glance.
Synology: Host your own files, website, and email with ease. Keep your data onsite while preserving the best features from any cloud solution.
More: Azure, Bitdefender GZ, Nordlayer, Threatdown Security, Hyper-V, VMware, and more
The next frontier of IT is intelligence. We specialize in building and deploying custom AI Agents that automate repetitive tasks, manage complex workflows, and act as your 24/7 technical staff for increased efficiency.
Each agent is scoped to one workflow, secured under the same standard as the rest of your network, and watched after launch. We are now bringing AI into the work we do for many of our clients.
Managed IT for accounting firms, medical offices, manufacturers and beyond
What is an MSP?
A managed service provider, or MSP, is an outside IT team that runs the technology of a business for a flat monthly fee. Express IT Solutions is that team for businesses across Syracuse and Central New York: the helpdesk your staff call, the monitoring and patching behind every computer, cybersecurity, backups with tested restores, Microsoft 365 and the office network. One local team does the work an in-house IT department would, without the hiring and the payroll.
What kinds of businesses does Express IT Solutions support?
Our business IT clients in the Syracuse area range from accounting firms and medical offices to manufacturers and well beyond. Each industry runs on its own rules, from tax deadlines at an accounting firm to patient privacy at a medical office and the production floor at a plant, and we set up the IT around those rules instead of asking the business to work around its IT.
Does Express IT Solutions offer AI services?
Yes. We are now bringing AI into the work we do for many of our clients. Because we already manage their accounts, data and security, we build AI agents and automations that plug into the systems they use every day, for work like intake, quoting, scheduling, follow up, data entry and IT ticket triage, and every one of them runs inside the same security standard as the rest of the network. In some cases, that saves a business hundreds of hours of work a week.
If you run a small or medium-size business in the Syracuse area, chances are you do not have a dedicated IT department. That is where we come in: a local team of IT professionals providing IT services and support to Central New York businesses since 2005.