Managed IT that just works, run by people you can call.
Pick a package, hand us the headaches. We keep your network, devices, and data secure and running so your team can get on with the actual job. Local techs in Fayetteville, on-site across the Syracuse area, and a real person on the phone, not a ticket queue in another time zone.
Three packages. One flat monthly bill.
Most Central New York businesses land on MSP Business Secure. Not sure? Call us and we will tell you straight, even if that means the smaller plan.
- Microsoft 365 management
- Device tracking & management
- Patching & updates
- Pooled support (+25 minutes / seat)
- Helpdesk access (Billed from pool)
- Onsite appointments (Billed from pool)
- Endpoint antivirus
- Everything in Standard
- More support (+30 minutes / seat)
- Endpoint protection with EDR & MDR
- Firewall, DNS & software management
- Identity protection / ITDR
- Email spam filtering
- 24/7 Security operation center monitoring
- Microsoft 365 backup (Email / OneDrive / SharePoint)
- Everything in Secure
- Advanced Email security
- Security awareness training
- Unlimited device backup
- Compliance & reporting support
Pricing depends on how many people and machines you have and what you already run. We scope it on a quick call, then it is one predictable bill. No long lock-ins to get started. The same three rates, and the terms that come with them, are set out in full on the managed IT rate card. What each package covers day to day is on the managed IT services in Syracuse NY page.