Some of these things might seem like a no brainer, but you would be surprised what people do that creates a larger problem. Simply following these steps can prevent data loss or even having to replace your phone. If it does need a bench look, our bench and repair rates for home devices are published up front.
1. Immediately turn your phone off if it is on.
2. Remove the phone from any case or protective covering.
3. Wipe the phone down with a clean, dry cloth.
4. Use a vacuum with the hose attachment to vacuum any water out of the phone’s ports and sockets.
5. Use a can of compressed air to blow any water out of the phone’s ports and sockets.
6. Place the phone in a dry, safe place and allow it to air dry for 24-48 hours.
7. If the phone does not power on after it has dried, take it to a professional for repairs.
8. If the phone powers on but does not work properly, take it to a professional for repairs. Call us at Express Computer service and we can help resolve any problems that might have been created do to water damage.
If the phone or its storage does not recover, bring it to us. Express IT Solutions offers data recovery and residential IT services from our Fayetteville office, and we work on site across Upstate New York.
