Starlink rentals in Syracuse, Rochester and Buffalo.
Satellite internet you can have for a week, a month or a season, for the sites that do not have a circuit and cannot wait for one. Picked up in Fayetteville or shipped to you, set up so the whole site actually gets a signal rather than one laptop next to the dish. A person answers at (315) 682-6372.
Or check whether your site has enough clear sky first, with a free site survey.
A Starlink rental is satellite internet hired by the week or the month for a place with no usable wired connection: an event, a construction trailer, a temporary office, a remote job site, or a business working out of somewhere else after a flood or a fire. Express IT Solutions rents units from its office at 511 East Genesee St in Fayetteville, ships them where driving does not make sense, and sets up the network around the dish. Call (315) 682-6372. The full town by town list is on the service areas page.
What is actually in a Starlink rental kit?
A dish, its mount, a power supply and a Wi Fi router, plus the cable that joins them. That is the whole physical package, and it is deliberately simple. What it is not is a network. The router covers the room it is in and not much more, so a trailer with steel walls, a marquee, a two storey house or a spread out job site needs access points and cable added.
The dish and its mount
The part that has to see open sky. Where it sits, and what is above it, is the single thing that decides whether a rental works or gets sent back.
The power supply
It needs mains, and it needs mains all the time. A generator that gets switched off at seven takes the internet with it, and the cameras and the alarms after that.
The Wi Fi router
One router is one room. On a folding table with two people that is the whole job. In a steel trailer with fourteen people it is where most rentals go wrong.
A Starlink rental is short term satellite internet: a dish, a router and a power supply, hired for a fixed period instead of bought and subscribed to. The dish talks to satellites in low orbit rather than to a cable in the ground, so it works at a site with no wired service, and it comes back at the end of the hire instead of leaving you with equipment and a contract you no longer need.
Starlink is a product of SpaceX. Express IT Solutions rents equipment it owns and is not a dealer, reseller, agent or authorised partner of SpaceX. Nothing on this page is endorsed by or affiliated with SpaceX, and no manufacturer mark is used on it.
Who actually rents satellite internet?
Seven situations account for nearly all of it, and they have one thing in common: a date that will not move and a connection that will not arrive in time. Events. Construction trailers waiting on a circuit. Temporary and swing space during a fit out or a move. A business operating from somewhere else after a flood or a fire. Remote job sites with no service at all. Failover when the only circuit is down with no restoration time. And seasonal sites that exist for weeks.
Construction trailers and job sites
The trailer lands on Monday and the wired circuit is months away, if the carrier will build to that address at all. Meanwhile the superintendent needs plan sets, the daily report, cameras on the gate and time keeping that works from a phone. This is the single most common rental we are asked for.
Events, weddings and festivals
The venue has a signal in the office and nothing in the field or the barn. The people who actually need it are the caterer taking cards, the bar, the photographer uploading between sets, the band, and whoever is running the ticket scanner at the gate. One weekend, one bill, gone on Monday.
Temporary offices and swing space
A fit out, a lease gap, or a move where the new building is ready and the circuit order is not. The business has to keep invoicing from somewhere in the meantime, and nobody wants to sign a three year term for a room they will be out of by spring.
After a flood, a fire or a burst pipe
Insurance has moved you into a unit across town and the phones and the accounting have to work by Monday morning. This is the version where hours matter, and it is the reason we keep the pickup counter open six days rather than shipping everything.
Remote job sites and land work
Survey crews, timber, quarry work, agriculture, solar and utility sites. Places where there is no service to order at any price, and where the work stops without a way to file the day’s paperwork and reach the office.
When the only circuit is down and nobody will say when
The provider has an outage, no restoration time, and a business that cannot take orders. A rental gets you working while they sort it out, and it goes back when they do. This one is usually a phone call rather than a plan.
Seasonal and short season sites
Farm stands, fairs, camps, race weekends, holiday retail in a unit that is empty eleven months a year. Anything where a twelve month contract is eleven months of waste.
What does Starlink do well, and what does it not do?
It is very good at the thing it is for: usable internet at a place with no wire, standing up in an afternoon rather than a quarter. It is not a wired circuit and it does not behave like one. The four things that surprise people are the sky, the power, the upload and the inbound connection. Read the table before you plan anything around it, and tell us which row worries you on the call.
| What you want | Short answer | The honest answer |
|---|---|---|
| Working internet where there is no wire | Yes | This is exactly what it is for, and it is the best answer available |
| A connection standing up today rather than next quarter | Yes | Yes. Sky permitting, this is an afternoon |
| Video calls, cloud accounting, email, card payments | Normally | Normally fine. Tell us about card terminals in advance |
| A clear view of the sky | Required | Required, and not negotiable. Trees, a roof overhang or a tall building in the way will drop the connection |
| Working without mains power | No | No. It needs power, and a generator switched off at night takes the internet with it |
| Upload as fast as download | No | No. Upload is a fraction of it. Large file delivery and lots of camera streams need planning |
| An inbound connection, port forwarding or site to site VPN | Not by default | Not by default. Addresses are handed out behind carrier grade NAT |
| A phone line for an alarm panel or an elevator | No | No. Satellite internet is not a substitute for those, and it never will be |
| Riding out heavy snow and rain untouched | Mostly | Mostly, and not always. Weather degrades it, and a snow covered dish needs to clear itself |
| Covering a whole site from the box in the corner | No | No. One router is one room. This is where most rentals go wrong |
No speed, latency or coverage figure appears on this page on purpose. Every one of those is a manufacturer specification rather than something we can stand behind, and a buyer with a trailer under a treeline does not need a megabit number. He needs to know that a tree will end his day.
Is the dish enough, or do we need a network too?
For one or two people at a table, the dish and its router are enough. For anything larger it is the wrong question. A steel construction trailer blocks Wi Fi the way it blocks everything else, a marquee has no walls to mount to, and a two storey rental house has a dead floor. What fixes it is ordinary network work: an access point or two, a run of cable, a small switch and somewhere dry to put them. That is our day job.
- A steel trailer is a box that stops radio. The router sits at one end, the site office at the other, and the far desk has one bar. An access point on the right wall fixes it in an afternoon.
- A marquee or a barn has nothing to mount to. So the kit gets planned around the structure that is there, not the one a manual assumes.
- Spread out sites need cable, not more Wi Fi. Access points, switches and cabling is ordinary work for us, and it is what turns a dish into coverage.
- If the site turns out to be permanent, the same work becomes home and office network installation and the rental stops being the answer.
Will it work at my site?
One question decides it, and it is a physical one: is there a piece of ground, roof or railing with a clear view of open sky, away from trees, overhangs and tall buildings. Nothing else about the site matters as much, and no amount of equipment gets round it. The second question is power, because the dish and the router need mains, and a site running on a generator that is switched off overnight has no internet overnight. If you would rather we came and looked, that is a free site survey.
| The two things that decide it | Needed | What ends a rental |
|---|---|---|
| A clear view of open sky | Not negotiable | Trees, a canopy, a roof overhang, a taller building on one side |
| Mains power that stays on | Not negotiable | A generator switched off at night, which takes the cameras with it |
Can we run card payments, cameras, phones and a VPN over it?
Card payments and cloud software are normally fine. Cameras and phones are fine outbound. The one that fails is anything that needs somebody else to connect in to you. Addresses on standard service sit behind carrier grade NAT, so port forwarding, a site to site VPN back to head office and a camera recorder somebody dials into from outside do not work out of the box. There are ways round each of them and they need deciding before the rental starts, not on the first morning. If the phones themselves are part of the job, that is business phone systems, and they run over a rental the same way they run over a wired circuit.
| What you want to run | Over a rental |
|---|---|
| Card terminal and cloud accounting | Normally fine. Tell us the terminal in advance |
| Video calls and email | Fine |
| Cameras and phones, outbound only | Fine |
| Port forwarding to something on site | Not by default. Carrier grade NAT is in the way |
| A site to site VPN back to head office | Not by default. Needs deciding before the hire starts |
| A recorder somebody dials into from outside | Not by default. Same reason, same fix |
How do the pickup, delivery and return work?
Units are picked up and dropped off at our Fayetteville office Monday through Saturday. If you are far enough away that driving does not make sense, we ship it to you and send the handoff details before it goes. There is a refundable damage deposit, returned when the kit comes back in one piece. Cancellations inside the last 48 hours before the rental period are not refundable, because the unit is already out of stock.
Should we rent, or just get a proper connection installed?
If the site is permanent and a wired circuit can be built to it, order the circuit. It will be cheaper over a year, faster on upload, and it will give you an inbound connection. Rent when the date will not wait for the circuit, when the site is temporary by definition, or when you need something running while a provider works out what is wrong with theirs. If you are not sure which you are, ask us. If the site turns out to be permanent and you want it looked after afterwards, that is managed IT, and it is a different page.
Ten things to have ready before you ask for a Starlink rental quote
Every one of these changes what we send and what it costs. Answering them on the first call is the difference between kit that works on the morning and a van trip on the afternoon.
- The dates, and the hours it has to be live. A wedding needs it from noon Saturday. A trailer needs it from the day the site opens until the circuit lands, which is a different conversation about term.
- Where the dish can physically sit, and what is above it. A roof, a railing, a mast, a patch of ground. Then look up. Trees, a canopy, a roof overhang or a taller building on one side is the thing that ends a rental, and it is free to check now.
- What the power source is, and whether it is switched off at night. Mains, a generator, or a battery bank. A generator that shuts down at seven takes the cameras and the alarms with it, and that is worth knowing before rather than after.
- How many people, and how many devices each. Fourteen phones, four laptops and a tablet is a different network from two people at a folding table, and it decides whether access points are coming with it.
- What actually has to work. Name the systems. Card terminal, camera recorder, time clock, cloud accounting, video calls, the VPN back to head office. Two of those need planning before the rental starts.
- Whether anything needs to connect in to you from outside. A recorder somebody dials into, a site to site VPN, a remote desktop from the office. This is the single most common thing that fails on a satellite connection and it is fixable if we know.
- What the building is made of, and how big. A steel trailer, a stone barn, a marquee, a two storey house. This decides whether one router is coverage or whether it is one room with the internet in it.
- How the dish gets mounted and secured. Weighted base, roof mount, railing clamp, ground stake. And whether the surface is yours to fix to, because on a leased site it often is not.
- Who is on site to plug it in, and who calls if it stops. Name and mobile. A rental with no named person on site is a rental that sits in a box until Tuesday.
- What happens to it at the end. Returned to Fayetteville, collected, or shipped back. Agreeing this at the start is what keeps the deposit uncomplicated.
If most of those answers are “I do not know yet”, that is a normal starting point and it is still a five minute call: (315) 682-6372.
Do you deliver to Rochester and Buffalo?
Yes. We work on site across all of Upstate New York from our one office at 511 East Genesee St in Fayetteville, so Syracuse, Rochester and Buffalo are all inside normal coverage, along with everything between and north of them. Kit can be collected here, delivered, or shipped, and clients who run more than one location are covered at every one of them, including locations reached by air. Travel is simply scheduled with you.
One office, and it is in Fayetteville. Those are places we go, not places we have offices, and Express IT Solutions keeps no offices outside New York State.
What are the rental terms?
Five of them, and they are the same five for a weekend as for a season. None of them is a surprise you find at the end.
- Pickup and drop off at Fayetteville, Monday through Saturday. 511 East Genesee St, Suite 8A, Fayetteville, NY 13066. Six days rather than five, because the situations people rent for do not respect a working week.
- Shipping where driving does not make sense. If you are far enough out, the unit ships and we send the handoff and tracking details before it leaves.
- A refundable damage deposit. Returned in full when the kit comes back undamaged. The dish, the router, the power supply and the cable all count as the kit.
- Cancellations inside 48 hours of the rental period are not refundable. By then the unit is committed to you and out of stock for anybody else.
- Nothing starts until you agree the figure. You get the rate and the terms in writing before anything is reserved or shipped.
A local company with an address, not a booking page.
Renting equipment is an act of trust in both directions. You are handing over a deposit to somebody you found on the internet, so it is fair to want to know who that is before you do it.
- One legal entity since 2005. Express Computer Service L.L.C., filed 13 May 2005, trading as Express IT Solutions. 21 years of the same company at the same address.
- Independently run. Express IT Solutions is owned and run from Fayetteville. When a rental has to be sorted out on a Saturday, the escalation path is short.
- A real counter you can walk into. 511 East Genesee St, Suite 8A, Fayetteville, NY 13066. You are handing over a deposit, so it is fair to want the address to be a real one.
- We do the network as well as the dish. Access points, switches, cabling and cameras are our ordinary work, which is why the rental arrives set up for the site rather than for a table.
- Rated 4.9 from 154 reviews. You can read them here rather than take the number on trust.
- Independent of the manufacturer. We rent equipment we own. We are not a dealer, a reseller or an agent for anybody, which means nothing on this page is written to hit somebody else’s quota.
What people ask before they rent one
How quickly can I get a Starlink rental?
Tell us the date and the site and we will tell you honestly whether it can be done. Units are picked up and dropped off at our Fayetteville office Monday through Saturday, and where driving does not make sense we ship. What decides the answer is availability and how far the kit has to travel, so the earlier you call the better the answer gets. If the situation is an outage or a flood rather than a booking, say so on the call and we will treat it that way.
Will Starlink work at my site?
One thing decides it, and it is physical: somewhere with a clear view of open sky, away from trees, roof overhangs and tall buildings. Nothing else about the site matters as much and no equipment gets round it. The second thing is power, because the dish and the router need mains, and a generator switched off overnight takes the connection with it. Tell us what is above the spot you had in mind and we will tell you before you book.
Can we run our card terminal, cameras and VPN over it?
Card payments and cloud software are normally fine, and cameras and phones are fine outbound. What does not work by default is anything that needs somebody outside to connect in to you, because addresses on standard service sit behind carrier grade NAT. Port forwarding, a site to site VPN back to head office and a recorder somebody dials into all fall into that group. There are ways round each of them, and they need deciding before the rental starts.
Is the dish enough on its own, or do we need more?
For one or two people at a table, the dish and its router are enough. For anything larger it is the wrong question. A steel construction trailer blocks Wi Fi the way it blocks everything else, a marquee has nothing to mount to, and a two storey house has a dead floor. What fixes it is ordinary network work: an access point or two, a run of cable and a small switch. Tell us the size and the building material and we will bring what the site needs.
What does a Starlink rental cost?
It moves on the length of the hire, whether the kit is collected or shipped, and whether the site needs access points and cabling on top of the dish. You get the rate and the terms in writing before anything is reserved, and nothing is committed until you agree to it. There is a refundable damage deposit, returned in full when the kit comes back undamaged, and cancellations inside 48 hours of the rental period are not refundable.
Do you serve Rochester and Buffalo, or only Syracuse?
All three, and everything between and north of them. We work on site across all of Upstate New York from our one office at 511 East Genesee St in Fayetteville. Kit can be collected from that office Monday through Saturday, delivered, or shipped where driving does not make sense. Clients who run more than one location are covered at every one of them, including the locations we reach by air, with travel planned and agreed in advance.
Should I rent, or just order a normal internet connection?
If the site is permanent and a wired circuit can be built to it, order the circuit. It will cost less over a year, upload faster, and give you an inbound connection that satellite does not. Rent when the date will not wait for the circuit, when the site is temporary by its nature, or when you need something working while a provider decides what is wrong with theirs. If you are not sure which of those you are in, that is a phone call.
Does bad weather stop it working?
Heavy rain and heavy snow can degrade it, and a dish under snow needs to clear itself before it recovers. Most of the time in a Central New York winter this is a slowdown rather than an outage. What causes the real outages is not weather, it is obstruction: a branch, an overhang or a building edge clipping the view of the sky. That is why the mounting position gets more attention from us than anything else on the site.
What happens if the equipment gets damaged or stolen?
There is a refundable damage deposit taken at the start of the hire, and it comes back in full when the kit returns undamaged. The dish, the router, the power supply and the cable all count as the kit. On a job site or an event, the two things worth sorting in advance are where the dish sits overnight and who is responsible for it, so agree that with us on the booking call rather than discovering it at the end.
Can we rent for a whole season, or is it short term only?
Both. Weekends and single events are the shortest end, construction trailers routinely run for months, and seasonal sites take it for the season and hand it back. Longer hires are worth a conversation rather than a form, because at some point a permanent connection or a purchase makes better sense and we would rather tell you that than keep renting to you. Call (315) 682-6372 and we will work out which one you are.
TELL US ABOUT THE SITE
Where is it, when do you need it, and what has to work?
The address or the rough location, the dates, and the systems that have to be running. That is enough for us to tell you whether satellite is the right answer and what the site needs on top of the dish.
- It goes to our office in Fayetteville, not a call centre.
- We will tell you if the site has a sky problem before you commit to anything.
- If a normal connection is the better answer, we will say that instead.
If you are down right now, call instead
A form waits for somebody to read it. An office that cannot take orders does not wait for anything, so if this is an outage or a flood rather than a booking, pick up the phone.
The form is the better route for an event or a site with a date on it, where the useful thing is getting the details written down properly.
(315) 682-6372Tell us where it is going and what has to work.
One phone call, free and with no obligation. We will tell you whether the site has enough sky, what it needs besides the dish, and whether renting is genuinely the right answer for what you are doing.
Free first call. If a wired connection is the better answer, we will tell you that.
Starlink is a product of SpaceX. Express IT Solutions is not a dealer, reseller, agent or authorised partner of SpaceX and is not endorsed by or affiliated with it.
Express IT Solutions · Computer service in Central New York since 2005 · Last updated August 16, 2026